Privacy Policy
Last updated: January 15, 2026
Vaultenzobmkqa SpA (hereinafter 'Vaultenzobmkqa', 'we', or 'the platform'), domiciled at Av. Apoquindo 4800, Floor 12, Las Condes, Santiago, Chile, Tax ID (RUT) 77.891.456-2, is committed to protecting the privacy of its users in accordance with Chilean Law No. 19,628 on the Protection of Private Life and its amendment through Law No. 21,719 of 2024, as well as applicable regulations of the Financial Market Commission (CMF).
1. Data we collect
We collect the following types of personal data when you use our platform: • Identification data: full name, Tax ID (RUT), date of birth, nationality. • Contact data: email address, phone number, postal address. • Financial data: banking information necessary for investment management, transaction history on the platform. • Browsing data: IP address, browser type, pages visited, time spent, cookies and similar technologies. • Voluntarily provided data: messages sent through the contact form, queries made to the support team.
2. Purpose of data processing
Personal data is processed for the following purposes: • Managing your registration and participation on the real estate crowdlending platform. • Processing and administering investments made through the platform. • Complying with legal and regulatory obligations applicable to the financial sector in Chile. • Sending communications related to your investments, project updates, and changes to service terms. • Improving our services through analysis of platform usage and behavior. • Preventing fraud and complying with Anti-Money Laundering (AML) regulations.
3. Legal basis for processing
The processing of your data is based on: • Your express consent granted upon registration on the platform. • The execution of the investment contract between you and Vaultenzobmkqa. • Compliance with legal obligations imposed by the CMF, the Internal Revenue Service (SII), and the Financial Analysis Unit (UAF). • The legitimate interest of Vaultenzobmkqa in improving its services and preventing fraudulent activities.
4. Data sharing
We do not sell your personal data to third parties. We may share information with: • Technology service providers operating on our behalf under strict confidentiality agreements. • Regulatory authorities (CMF, SII, UAF) when required by current legislation. • Financial entities linked to investment transaction processing. • Legal advisors and external auditors within the framework of contractual and regulatory obligations.
5. Data subject rights
In accordance with current Chilean legislation, you have the right to: • Access your personal data stored on our platform. • Rectify inaccurate or incomplete data. • Request the deletion of your data when it is no longer necessary for the purpose for which it was collected. • Object to the processing of your data for direct marketing purposes. • Request the portability of your data to another data controller. To exercise these rights, you may contact us at contacto@vaultenzobmkqa.com.
6. Data security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include SSL/TLS encryption, role-based access control, periodic security audits, and storage on ISO 27001-certified servers.
7. Data retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy and applicable legal obligations. Financial data is retained for a minimum of 5 years in accordance with SII regulations. After the retention period, data will be securely deleted.
8. Amendments
Vaultenzobmkqa reserves the right to update this Privacy Policy. Modifications will be notified through the platform and/or by email. Continued use of the platform after such modifications constitutes acceptance of the updated policy.